Welcome to this workshop on

ON MANAGING CONFLICT

Resolving conflict between individuals where either or both are showing signs of mental distress really can be challenging, It may be difficult to resolve when employees are required to discuss disagreements face to face. This may be intimidating or overwhelming for all involved. The great news is that these challenges can be resolved.


Topics covered In this workshop are

  • Preserving the dignity of all parties
  • Avoid forced or insincere apologies
  • Increase commitment to improving relationships
  • Develop a process for accountability

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Introduction

Let's make a start!